Q & A

Payment:
1. How can I pay for the merchadise?
2. Do you accept credit card payment?
3. What is PayPal?

Shipment:
1. How the merchadise is shipped?
2. How much is charged for the shipping?

Returns & Exchanges:
1. What can I do if I am not completely satisfied with the item I receive?
2. How do I return an item?
3. How long will it take to receive my refund?
4. How long will it take to receive my exchange?
5. Why was my order cancelled?

Open to Trade:
1. What is open to trade?
2. How can I get exempted from Missouri Sales Tax if I am a retailer/wholesaler in Missouri?

Payment

1. How can I pay for the merchadise?
We accept Money Order, Cashier Check, Certified Check and Western Union money transfer. We also accept PayPal payment (you can still use PayPal even you don't have a PayPal account).

Sorry, we don't accept Cash, Personal Check or Company Check.

2. Do you accept credit card payment?
You can use major credit cards, such as Master card, Visa, American Express, Discovery card, and etc, to finish online payment via PayPal.

Currently, we are working on to establish a direct credit card payment system on our website.

3. What is PayPal?
We are a verified vendor of Paypal, which utilizes the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.

Paypal provides 24/7 transaction monitoring, worldwide fraud specialists, cutting-edge fraud Models and its own verification system. Your credit card or banking information is encrypted by PayPal, so that you can get 100% protection from PayPal and additional coverage for your transactions from its purchase protection programs.

You have nothing to worry by using Paypal to finish your online payment.

Shipment

1. How the merchandise is shipped?
roseforlove.com attempts to process and ship all orders in a timely manner. Generally, all orders received are processed within 1-2 business days. However, during busy seasons, like the holidays, it may take a little bit longer.

We use USPS, UPS and FedEx as our carriers. Our products are shipped via the shipping method you choose during the checking out procedure. Depending on your location and the specific shipping method you choose, please allow around 2-6 business days for transit.

2. How much is charged for shipping?
The shipping charge varies according to the total weight/the total price of the merchandise you order and the specific shipping method you choose during the checking out procedure. We use USPS, UPS and FedEx as our carriers.

Returns & Exchanges

1. What can you do if I am not happy with the item I receive?
Roseforlove.com is the direct wholesaler and marketer of Jade jewelry, feather roses, silk scarves as well as all other gifts, artworks and fashion products. All returns are subject to approval by RoseforLove.com.

We are not responsible for damaged merchandise due to wear and tear. Roseforlove.com only accepts returns if the said merchandise has manufacturing defects, if they are of unsatisfactory quality or if they were erroneously sent to a customer.

2. How do I return an item?
No merchandise may be returned without obtaining a Return Authorization Number (RA#). You must obtain a RA# within 5 days of receipt of merchandise. To obtain a RA#, please call 1-816-686-9638 or email us at info@roseforlove.com. Once you receive RA#, returns must be made within 15 days. All return packages must have the RA# clearly marked on the shipping label.

Please mail your merchandise along with your original Item List (with the returned item marked) to:
The S beauty LLC
P.O. Box 249
Smithville, MO
The U.S.A.
64089

Certain restrictions apply:
* Shipping charges will not be refunded and the returning shipping cost is the customer's responsibility
* We are not responsible for returning package that are lost or damaged during shipping.

3. How long will it take to receive my refund?
Authorized returns are accepted for store credits or exchange only. Sorry, we don't offer cash refunds.

4. How long will it take to receive my exchange?
Please allow 3-4 weeks after we receive your request for the replacement product to ship.

5. Why was my order cancelled?
The S beauty LLC reserves the right to cancel any order due to, but not limited to, low order (not meet our minimum order requirement), stock issues, site related malfunctions, improperly stated pricing, coupon code or discounts, and failed credit authorizations.

Open to Trade

1. What is open to trade?
RoseforLove.com is the direct wholesaler and marketer of Jade jewelry, feather roses, silk scarves as well as all other gifts, artworks and fashion products. The prices listed on this website are our wholesale prices.

RoseforLove.com also welcomes businesses/individuals to become our drop shipping retailers or large-volume-wholesale distributors, who can purchase our high-quality merchandise at our simply phenomenally low wholesale prices with further exclusive discount.

Please refer to Open to Trade for more information.

2. How can I get exempted from Missouri Sales Tax if I am a retailer/wholesaler in Missouri?
If you are a retailer /wholesaler in Missouri, and looking for a Missouri Sales Tax Exempt, please email us your name, contact information and a short message including Federal Tax ID of your business and a copy of Missouri Sales Tax Exempt to info@roseforlove.com.We will contact you shortly.