Shipping & Returns

Shipment

1. How the merchandise is shipped?
roseforlove.com attempts to process and ship all orders in a timely manner. Generally, all orders received are processed within 1-2 business days. However, during busy seasons, like the holidays, it may take a little bit longer.

We use USPS, UPS and FedEx as our carriers. Our products are shipped via the shipping method you choose during the checking out procedure. Depending on your location and the specific shipping method you choose, please allow around 2-6 business days for transit.

2. How much is charged for shipping?
The shipping charge varies according to the total weight/the total price of the merchandise you order and the specific shipping method you choose during the checking out procedure. We use USPS, UPS and FedEx as our carriers.

Returns & Exchanges

1. What can you do if I am not happy with the item I receive?
All returns are subject to approval by RoseforLove.com. We are not responsible for damaged merchandise due to wear and tear. Roseforlove.com only accepts returns if they were erroneously sent to a customer.

2. How do I return an item?
No merchandise may be returned without obtaining a Return Authorization Number (RA#). You must obtain a RA# within 5 days of receipt of merchandise. To obtain a RA#, please email us at info@roseforlove.com. Once you receive RA#, returns must be made within 15 days. All return packages must have the RA# clearly marked on the shipping label.

Certain restrictions apply:
* Shipping charges will not be refunded and the returning shipping cost is the customer's responsibility
* We are not responsible for returning package that are lost or damaged during shipping.

3. How long will it take to receive my refund?
Authorized returns are accepted for store credits or exchange only. Sorry, we don't offer cash refunds.

4. How long will it take to receive my exchange?
Please allow 3-4 weeks after we receive your request for the replacement product to ship.

5. Why was my order cancelled?
The S beauty LLC reserves the right to cancel any order due to, but not limited to, low order (not meet our minimum order requirement), stock issues, site related malfunctions, improperly stated pricing, coupon code or discounts, and failed credit authorizations.

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RoseforLove.com is the direct marketer and retailer of Jade jewelry, feather roses, silk scarves as well as all other gifts, artworks and fashion products.

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